Terms & Conditions

Availability

All items are subject to availability. Validly stated prices on our website remain in effect for so long as the merchandise is available or as otherwise stated on our website. We will inform you as soon as possible if the goods you have ordered are not available.

Prices may vary according to location - always check your order total before confirming the full price. 

 

US Shipping Rates + Delivery

All orders will ship priority 2-3 day mail with all orders shipping out the same day unless an item is on Back Order. We offer free US and Canada shipping on orders over $100, otherwise it is a flat rate of $8.75. Because USPS is the official mail handler, once mail is scanned into the USPS system, The Clean Hub is no longer responsible for lost or stolen packages. Priority Mail packages do come with up to $100 insured so any smaller orders or orders over $100 will need to purchase additional insurance for full coverage. Please email us to arrange it. Once packages are marked as “delivered” by USPS, please contact them for further information if your package was not received.

 

Returns & Exchanges Policy

All  sales and returns are at the management team's discretion and must be returned unopened, unused and in good condition within 5 working days, citing the reason for the return and/or the exchange you would lie. Depending on the circumstances, credit may be offered. We do not refund gift vouchers.

 

Inspection

You should inspect the product(s) upon receipt and check that everything specified on the delivery note is included. You will be deemed to have accepted the order unless you notify us upon receipt that there is a problem or you cancel the order in accordance with your cancellation right and/or you return the goods in accordance with our returns policy and procedure. If you fail to take such action, we are not obligated to accept any rejection by you of the product(s) at a later date. Your statutory rights are not affected.

 

Privacy Policy

By using this online website you are consenting to our online privacy policy. We do not sell any personal client information and maintaining your information responsibly is our first priority. To ensure your information is as protected as possible, we have implemented various security measures to keep your information secure. If there are any changes to this policy, they will be updated here.

 

Changes to Legal Notices

We reserve the right to change these terms & conditions from time to time and we encourage you to review them as often as possible. Any changes are effective immediately upon posting to the website.

 

Should you have any questions or concerns with your order, please email us at info@thecleanhub.com.