- Information Collection and Use
a) Personal Identification Information
Personal data is data by which an individual could be identified from that data.
We may collect personal identification information from users when they visit the site. This could include, but is not limited to; visiting the site, registering for membership, subscribing to emails and in connection with other services or resources on the website.
During the membership registration process, we will collect your email address, first and last names and a password. This information is required to allow engagement with certain features of the site. Although users can always refuse to supply this personal information, this will prevent access to certain areas of the site.
b) Non Personal Identification Information
When accessing and interacting the website, The Clean Hub may log non personal identification information about users. This could include the browser name, IP address, time of access and geographical location. This information will provide us with internal information regarding site traffic and statistics.
c) Information Use and Communications
The Clean Hub has legitimate interests in collecting and using your personal information. Legitimate Interests means that we have a genuine reason for the collection and use of your data which does not interfere with the individual subjects rights and interests. Our legitimate business interests will never override your personal rights and interests, and we will always consider and balance any potential impact on you under the relevant laws.
We may use the personal and non personal identification information we collect for the following reasons:
- To provide our services
- To personalise user experience
- To provide customer support
- To gather analysis information that allows us to understand and improve our services
We may use the email address collected to send users service related announcements, for example if our service is temporarily suspended for maintenance. As these messages are not promotional in nature you may not opt-out of these communications, however if you do not wish to receive them, you always have the option to deactivate your account.
We may also send occasional emails regarding announcements or company news, new services or products, promotional offers and to respond to your inquiries or requests. At any time a user may unsubscribe from receiving future emails, there are detailed instruction of how to do so at the bottom of each email.
d) Retention of Data
Any personal data which is collected and process will not be kept for longer than it is necessary to fulfil the purposes outlined within this policy. We will periodically review the length of time we keep personal data and will securely delete information that is no longer needed.
The Clean Hub ensures that you are in control of your personal information. Therefore, you have the right (subject to limited exceptions) to access, amend and request the deletion of any personal data we hold. If you which to do so, please contact us at firstname.lastname@example.org.
- Information Security
We are committed to ensuring your information is secure. To protect against unauthorised access, alteration, disclosure or destruction of your personal information, we store all collected information in the appropriate and secure databases. We have put in place suitable physical, electronic and managerial procedures to safeguard the secure information we collect.
The security of your data is of upmost importance to us, however please remember that no method of information and storage on the internet is 100% secure and therefore we cannot guarantee its absolute security. We endeavour to use the appropriate means to protect your data and regularly conduct testing and reviews.
- Information Sharing
We do not sell, trade or rent our users personal identification information to others. We may share generic and aggregated demographic information with our partners or trusted third parties. This information is non personal and does not link back to individual users.
The Clean Hub employs third party service providers to assist in the operation of our business. This could include, but is not limited to, payment processing and email service providers. These third parties will have access to the personal identification information needed to perform these functions and are authorized to use your information only as necessary to provide these services for The Clean Hub.
In regards to Business Transactions, if The Clean Hub is involved in a merger, acquisition or sale, your personal data may be transferred, however we will provide notice if this is the case.
In limited circumstances, The Clean Hub may be required to disclose your personal information by law. Consequently The Clean Hub may disclose your personal information if such action is necessary to comply with legal obligations.
- Third Parties
We only aim to include quality, safe and relevant external links to our users. However, users are advised to exercise caution when clicking on external links throughout the site. We do not control and are not responsible for the content that appears on these sites. These sites and services may have their own privacy policies and terms of service which the user is subject to and we advise users to read the privacy policies to these sites before entering personal information.
We employ third party companies in order to facilitate the running of our services, to provide a service on our behalf or to assist us in the analysis of the use of our service. These third parties therefore have access to your personal information for these purposes alone.
Google Analytics: We use Google Analytics as a service that tracks and reports website traffic. For more information on the privacy practises of Google, visit their webpage here: https://policies.google.com/privacy?hl=en
Mail Chimp:Mail Chimp offers the service of a marketing automation platform. We may share your personal information with Mail Chimp for these purposes alone. For more information on the privacy practises of Mail Chimp, visit their webpage here: https://mailchimp.com/legal/privacy/
Google Ad Words:Google Ad Words is a remarketing service provided by Google, of which you can opt out of here: http://www.google.com/settings/ads. For more information on the privacy practises of Google, visit their webpage here: https://policies.google.com/privacy?hl=en
What are cookies? Cookies are text files which store relevant information about the interaction and usage of a website. This allows the website to provide a tailored and personalised experience within the website.
- Children’s Privacy
The Clean Hub does not address ‘Children’, i.e. anyone under the age of 13, therefore we do not knowingly collect personal information from Children. If you become aware that we have collected personal information from a child without parental consent, please contact us and we will take the necessary steps to remove their information from our servers.
- Changes To This Policy
- Contact Information
The Clean Hub
This policy was last updated on May 22nd 2018