1. Information Collection and Use

 

a) Personal Identification Information

 

We may collect personal identification information from users when they visit the site. This could include, but is not limited to; visiting the site, registering for membership, subscribing to emails and in connection with other services or resources on the website.

 

During the membership registration process, we will collect your email address, first and last names and a password. This information is required to allow engagement with certain features of the site. Although users can always refuse to supply this personal information, this will prevent access to certain areas of the site.

 

b) Non Personal Identification Information

 

When accessing and interacting the website, The Clean Hub may log non personal identification information about users. This could include the browser name, IP address, time of access and geographical location. This information will provide us with internal information regarding site traffic and statistics.

 

c) Information Use and Communications

 

We may use the personal and non personal identification information we collect to personalise the user experience and understand how our users use our services.

 

We may use the email address collected to send users service related announcements, for example if our service is temporarily suspended for maintenance. As these messages are not promotional in nature you may not opt-out of these communications, however if you do not wish to receive them, you always have the option to deactivate your account.

 

We may also send occasional emails regarding announcements or company news, new services or products, promotional offers and to respond to your inquiries or requests. At any time a user may unsubscribe from receiving future emails, there are detailed instruction of how to do so at the bottom of each email.

 

  1. Information Security

 

We are committed to ensuring your information is secure. To protect against unauthorised access, alteration, disclosure or destruction of your personal information, we store all collected information in the appropriate and secure databases. We have put in place suitable physical, electronic and managerial procedures to safeguard the secure information we collect.

 

  1. Information Sharing

 

We do not sell, trade or rent our users personal identification information to others. We may share generic and aggregated demographic information with our partners or trusted third parties. This information is non personal and does not link back to individual users.

 

The Clean Hub employs third party service providers to assist in the operation of our business. This could include, but is not limited to, payment processing and email service providers. These third parties will have access to the personal identification information needed to perform these functions and are authorized to use your information only as necessary to provide these services for The Clean Hub.

 

  1. Third Party Websites

 

We only aim to include quality, safe and relevant external links to our users. However, users are advised to exercise caution when clicking on external links throughout the site. We do not control and are not responsible for the content that appears on these sites. These sites and services may have their own privacy policies and terms of service which the user is subject to and we advise users to read the privacy policies to these sites before entering personal information.

 

  1. Cookies

 

What are cookies? Cookies are text files which store relevant information about the interaction and usage of a website. This allows the website to provide a tailored and personalised experience within the website.

 

Our site may use cookies to enhance your user experience. The user may choose to set their computer to deny the use of cookies from this website. However, be aware that this may prevent the functioning of some parts of the site.

 

  1. Changes To This Policy

 

The Clean Hub reserves the right to change this privacy policy at any time. We advise that you review the policy frequently to stay informed. The user acknowledges that it is their responsibility to review this policy periodically to be aware of any modifications. We will not materially change our policies and practices to make them less protective of the user and their collected personal information with out the consent of the affected customers.

 

  1. Contact Information

 

If you have any questions regarding this Privacy Policy, or any other interaction with this site, please contact us at:

The Clean Hub

www.thecleanhub.co.uk

info@thecleanhub.com

 

This policy was last updated on February 20th 2018